Third-party sellers on Amazon.sg are expected to offer returns on an equivalent basis, but their policies may vary. Unless otherwise stated, original shipping charges will not be refunded on returns due to customer choice/error.
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Replacements are only available for items that are sold and fulfilled by Amazon SG – see About Replacements and Amazon.sg Refunds Policy.ĭamaged/defective or any Amazon error returns will receive a full refund including a refund of original shipping charges. When you return an item, you may see an option for a refund or replacement. Products are returnable on Amazon.sg within the 15 day return window for any reason on Amazon.sg. We can’t guarantee that we will receive your returned item.Video Games (Accessories and Games) 15 Days Returnable If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. To return your product, mail your package to:Ĭustomer will be responsible for paying shipping costs for returns. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) Then contact your credit card company, it may take some time before your refund is officially posted.There is often some processing time before a refund is posted.
If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. We will also notify you of the approval or rejection of your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 14 days after delivery Any item not in its original condition, damaged or missing parts for reasons not due to our error There are certain situations where only partial refunds are granted (if applicable) and restocking fees will apply up to 20% : Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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